9999 tk Privacy Policy
Your personal information is a trust placed with us. This policy provides a full account of how 9999 tk collects, stores, and protects your data.
This Privacy Policy sets out how personal information of 9999 tk platform users is managed. When you visit our website or create an account, you agree to the terms of this policy. This policy applies alongside our Terms and Conditions.
Section 1 Scope and Definitions
1.1 Scope of Application
This Privacy Policy applies to the 9999 tk website (https://9999-tk.cam), mobile application, and all digital services. It is effective for any user residing in Bangladesh who accesses or registers on our platform.
1.2 Key Definitions
- Personal Information: Any information that can identify a specific individual — such as name, mobile number, email address, date of birth, or financial details.
- Processing: Any operation involving data, including collection, storage, analysis, modification, or deletion.
- Third Party: Payment providers, technology partners, or analytics service providers that have a contractual relationship with 9999 tk.
- User: Anyone who holds a registered account on the 9999 tk platform or is simply a visitor.
Section 2 What Information We Collect
2.1 Information You Provide Directly
9999 tk collects the information you voluntarily provide at the time of account registration. This includes:
- Full name and date of birth
- Mobile number and email address
- Payment method details such as bKash, Nagad, Rocket, or Upay (for transaction verification only)
- National ID information when identity verification is required
- Messages or complaints sent to customer support
2.2 Automatically Collected Information
When you browse the 9999 tk platform, our system automatically collects certain technical information, which is used to improve service quality:
- IP address and device type (Android, iOS, or desktop)
- Browser version and operating system
- Time spent on the platform and list of pages visited
- Transaction history and betting activity logs
- Cookie and session data (see Section 4)
Section 3 Purpose of Data Use
9999 tk uses your information only for the purposes listed below. Unauthorised commercial use of personal data or selling it to third parties is entirely against our policy.
3.1 Service Operations
- Account creation and identity verification
- Processing deposits, withdrawals, and transactions
- Activating bonuses and promotional offers
- Managing games and betting activity
3.2 Security and Fraud Prevention
- Detecting unusual or suspicious activity on the platform
- Preventing multiple accounts or identity fraud
- Protecting against account hacking or unauthorised access
3.3 Service Improvement
- Analysing user experience to improve the platform
- Identifying and resolving technical issues
- Launching new features on a trial basis
3.4 Legal Obligations
9999 tk may be legally required to provide certain information to authorities under applicable laws of Bangladesh. In such cases, only the directions of the law are followed — no voluntary disclosure of information is made.
Section 4 Cookies and Tracking Technologies
Cookies are used on the 9999 tk website. Cookies are small text files stored in your browser that make your next visit easier.
4.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security. If these are disabled, the service will not function properly.
- Functional Cookies: Used to remember your preferences, such as language and time zone.
- Analytics Cookies: Collect anonymous data to understand which parts of the platform are used most.
4.2 Cookie Control
You can delete or block cookies at any time from your browser settings. However, disabling essential cookies may limit certain services.
Section 5 Sharing Data with Third Parties
9999 tk never sells your personal information. However, limited data may be shared with certain specific partners for the purpose of operating the service.
5.1 Payment Providers
Necessary transaction data is shared with the relevant payment provider to confirm transactions made through bKash, Nagad, Rocket, Upay, or bank transfer. This information is used solely for transaction verification.
5.2 Technology Partners
Session data required to run games is shared with game providers such as Pragmatic Play, PG Soft, JILI, and Evolution. These third parties are governed by their own privacy policies.
5.3 Legal Obligations
Data may be provided in response to a court order or a lawful request from a competent authority. In such cases, 9999 tk discloses information only within the limits of the law.
Section 6 Data Storage and Security
6.1 Retention Period
Data is retained for the duration your account is active and, after account closure, for a defined period as required by legal and regulatory obligations. After that, data is securely deleted or anonymised.
6.2 Security Measures
9999 tk uses industry-standard security technologies to keep your information safe:
- All data transmission secured through SSL encryption
- Stored data is kept in encrypted format
- Only authorised personnel can access specific data
- Regular security audits and vulnerability assessments
- 24/7 system monitoring to detect suspicious access
However, no technology can guarantee 100% security for data transmitted over the internet. You are also partly responsible for keeping your password confidential and not logging in from unfamiliar devices.
Section 7 User Rights
Every user registered with 9999 tk has the following rights regarding their personal information:
7.1 Right to Access
You can find out at any time what information 9999 tk has stored about you. Contact customer support to do so.
7.2 Right to Correction
If there is incorrect information in your account, you may request that it be corrected. Corrections will be made after identity verification.
7.3 Right to Close Account
You may request to close your account on 9999 tk. After closure, data beyond legal obligations will be deleted within the designated period.
7.4 Right to Opt Out of Marketing
If you do not wish to receive promotional messages or emails, you can stop them. This takes effect by notifying the support team or opting out from account settings. You can also find information about restricting your own account in our Responsible Gaming Policy.
Section 8 Protection of Minors
All services of 9999 tk are exclusively for persons aged 21 or older. No one under the age of 21 may use our platform, and age is verified at the time of registration.
If it is confirmed after registration that a user is under 21, that account will be closed immediately and the relevant data will be securely deleted. We firmly believe that keeping minors away from gambling is a social responsibility.
Section 9 Policy Changes
9999 tk reserves the right to amend this Privacy Policy at any time due to business needs, technological changes, or legal obligations.
If there are significant changes, registered users will be notified by email or through a platform notification. The date of each revision will be noted at the top of the page. Continued use of the platform after changes will be taken to mean that you have accepted the updated policy.
To learn more about using 9999 tk services, you can read our About Us page.
Section 10 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, contact us directly. Our support team is available in both Bengali and English, seven days a week, 24 hours a day.
- Live Chat: Contact us directly through live chat on the platform — generally the fastest method.
- Email: [email protected]
If you send a specific request related to data protection or privacy, we will review it and respond within a reasonable time.